Privacy Policy

Last updated: 13 October 2026

This policy explains what personal information LMT Scaffolding collects when you use this website or contact us, how we use it, and your rights under UK data protection law (the UK GDPR and the Data Protection Act 2018).

Who we are

LMT Scaffolding is a scaffolding company based in Port Talbot, SA12, serving Swansea, Neath Port Talbot, Bridgend and Cardiff. We are the data controller for the personal information described in this policy.

Email: lmtscaffolding@gmail.com
Phone: +44 7465 675372

Information we collect

When you contact us. If you fill in a form on this website, we collect your name, email address, phone number, project location and the details you give us about your project. If you call, text, WhatsApp or email us, we keep the information you share in that conversation.

When you become a customer. We keep your name, contact details, site address, the work agreed, quotes, invoices and payment records.

When you browse the website. We use Google Analytics to see how visitors use the site. It collects information such as pages visited, time on site, device and browser type, approximate location and how you reached us. Google Analytics uses cookies to do this. We do not use this information to identify you.

How we use your information

• To reply to your enquiry, visit your site and give you a quote.
• To carry out and manage scaffolding work you book with us, including scheduling, inspections, invoicing and any scaffold licence applications to your local council.
• To keep financial records required by law.
• To understand how the website is used and improve it.

We do not sell your information, and we do not use it for marketing unless you have asked us to.

Our legal basis

• Contract: when we use your information to quote for or carry out work you have asked for.
• Legal obligation: when we keep records for tax and accounting.
• Legitimate interests: when we reply to general enquiries and keep the website secure and working.
• Consent: for analytics cookies. You can withdraw consent at any time by blocking or deleting cookies in your browser.

Who we share it with

We only share your information when we need to, with:

• Our website host (Hostinger), which stores the website and form submissions.
• Google, which provides our email (Gmail), Google Analytics and the map on our contact page.
• Your local council, if your scaffold needs a licence to stand on a public pavement or road.
• Our accountant, and HMRC where the law requires it.

Some of these providers may process data outside the UK. Where they do, they use safeguards approved under UK data protection law.

How long we keep it

• Enquiries that do not lead to work: up to 2 years.
• Customer and financial records: 6 years from the end of the tax year they relate to.
• Google Analytics data: 2 months, after which Google deletes it automatically.

Cookies

Cookies are small files stored on your device. This website uses:

• Essential cookies that make the site and its forms work.
• Analytics cookies from Google Analytics (names starting with _ga), which last up to 2 years.
• Third-party cookies from Google Maps (on the contact page) and from Facebook or WhatsApp if you follow a link to them.

When you first visit, a banner asks whether you accept analytics cookies. Google Analytics cookies are only set if you click Accept. If you click Reject, Google Analytics only receives anonymous, cookieless data. You can change your choice at any time using the Cookie Settings link at the bottom of every page.

You can also block or delete cookies in your browser settings. Blocking essential cookies may stop parts of the site from working.

Your rights

You have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct information that is wrong or incomplete;
• ask us to delete your information;
• ask us to limit how we use your information, or object to us using it;
• ask us to transfer your information to another organisation;
• withdraw your consent where we rely on it.

To make a request, email lmtscaffolding@gmail.com. We will reply within one month. There is no charge.

Keeping your information safe

The website uses an encrypted (HTTPS) connection. Access to enquiries and customer records is limited to the people who need it to do their job.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can put it right. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy. The date at the top shows when it was last changed.